Privacy Policy

NEX Team Inc. values your privacy and is committed to protecting the information you provide while using our products and services, which include motion-based entertainment applications, websites, and related offerings. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Services. By accessing or using these Services, you agree to the terms outlined here and consent to the collection and use of your data as described.

We collect information in two primary ways. First, information you provide directly to us may include your name, email address, username, preferences, photos, videos, and other content you submit while creating an account, recording gameplay, or contacting customer support. This data helps us personalize your experience, respond to inquiries, and manage your participation in promotions or rewards programs. Second, we automatically gather certain information as you use our Services. This includes details such as IP address, device type, operating system, interaction patterns, and pages you visit before or after accessing our applications. We employ tools like cookies, web beacons, and similar technologies to track usage data and improve functionality. We may also monitor email interactions, including whether messages are opened or links are clicked, to enhance communication.

The information collected is used to operate, maintain, and enhance the Services, allowing us to provide better features and a smoother user experience. It also helps us respond to questions, deliver rewards, and share relevant updates or promotional information. Aggregated or anonymized data may be used for analytics, reporting, or marketing purposes to understand overall trends and improve service offerings. Personal information is not shared outside of these purposes except in limited circumstances, such as when working with trusted third-party service providers who assist in hosting, maintenance, or development of our platforms. Disclosure may also occur if required by law, to prevent fraud or protect safety, or in connection with business transactions like mergers or sales.

Users have options regarding the data we collect. You may choose not to provide certain personal information, though this may limit your ability to access some Services. Requests to access, update, or delete personal information can be made by contacting NexPlayground@outlook.com. Promotional communications may be opted out of by following instructions in the emails or submitting a request via email, with processing taking up to ten business days. California residents have the additional right to opt out of sharing personal information with third parties for marketing purposes.

Our Services may link to external sites or platforms, and any information you provide there is subject to their own privacy policies, not ours. We take special care regarding children’s privacy. Children under 13 may use our Services only with parental consent, and we do not knowingly collect their personal information. Images or videos of user interactions with Nex Playground are not stored, and parents may request deletion of any mistakenly collected data.

We implement technical, administrative, and physical measures to protect your information, though no system is completely secure. Data may be transferred internationally, including to the United States, where different data protection laws may apply. Any updates to this Policy will be posted on our Services, and continued use constitutes acceptance of the revised terms. For questions or concerns, users can contact us via email at NexPlayground@outlook.com or by phone at (805) 613-7150. Our corporate office is located at 333 W San Carlos St, Suite 600, San Jose, CA 95110.